Aftersales

Parts on Demand

Parts on Demand How new is your Mercedes Benz Van or Truck?

Because if it is anything up to 10 years old, Mercedes Benz will still carry a full parts inventory for it.

So whether you run any of our current models or past stalwarts, you can rest easy.

In everyday transport operations, parts availability like this can make the crucial difference whether your vehicle goes out today, or not. So now how much is that part really worth?

Precisely because we know the real answers to these questions, our European Logistics Centre (ELC) in Milton Keynes carries some 225,000 line items, worth £30 million.

Covering 42,150 sq.m, the ELC operates round the clock fulfilling all stock and VOR orders from Mercedes Benz dealers across the UK.

Daily deliveries to Milton Keynes from our even larger parts operation in Germany means that your dealer can usually expect to receive any out of stock items within 24 hours.

For larger fleets with their own workshops, our TradePartner parts programme provides additional loyalty benefits for the regular supply of parts through your local Sparshatts of Kent depot.

And for customers looking to personalise their vehicles, we provide a comprehensive range of accessories individually developed for Vito, Sprinter, Atego, Axor and Actros.

The Mercedes Benz Parts system
The genuine article.


  • Full parts inventory for all vehicles up to ten years old

  • Proven and effective VOR parts supply

  • Guaranteed Mercedes Benz quality on all parts and accessories