Aftersales
Service 24h roadside assistance
Of course, it happens.The unforeseen incident, the unexpected problem.
So rest assured that our 'Service 24h' means exactly that.
Immediate access to roadside assistance is available, 24 hours a day 365 days a year across the UK, with coverage throughout central Europe as well.
From Lands End to John O'Groats, the dealer network operates up to 150 fully equipped Sprinter service vans dedicated to Service 24h activities.
Night or day one call to our Customer Assistance Centre hotline will result in the nearest Mercedes Benz Service 24h technician being dispatched without delay.
Armed with the latest diagnostic and communications technology, our sole aim is to get your vehicle moving again as quickly as possible.
Our Customer Assistance Centre provides incident management service to monitor Roadside Assistance jobs, so vital information on the breakdown is available to minimise disruption to your transport operation.
Fully trained in roadside safety procedures, the combination of dedicated, skilled technicians working with comprehensively equipped service vans offer customers the quiet reassurance of knowing that professional roadside assistance is always available.
Mercedes Benz 24h Support
Anytime, Anywhere, Guaranteed.
- Dial one number 00800 17 77 77 77, and assistance is on its way
- Incident management from our Customer Assistance Centre
- Full coverage throughout the UK and Central Europe